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    Shipping Policy

    Overview

    • Orders are usually shipped within 2-3 business days
    • Business days do not include weekends and holidays
    • Shipments may be delivered during business hours and will require a signature
    • Shipments may be sent in multiple packages with multiple tracking numbers

    Important Notes

    • Out of country orders: customer is responsible for customs, duties, brokerage fees, and taxes
    • Certain conditions apply to remote locations
    • Customer is responsible for return postage costs
    • We are not responsible for customer typos or carrier delays
    • We cannot ship to a PO box
    • We reserve the right to cancel your order at no charge if it has not yet been shipped

    Pickup Orders

    • Must be made by the credit card holder with photo government-issued ID
    • We may require manual verification to reduce fraud for card holders and merchants

    Special Instructions

    • If you have special shipping instructions, please share them with us so we can add them to the waybill
    • If you live in a rural area, consider shipping to the nearest drop agent to save time and money.


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