Returns
Miss Boxed or Defective Products:
We do our absolute best to make returns hassle-free for you. You will have to email us and acquire a return authorization, this keeps things organized and speeds up the process. Click HERE to email us.
We ask that you keep all original boxes and protective packaging for a week after full delivery of your order. In the case of a return, we ask that products be shipped back in the same state as they were originally received.
If a product is received damaged or if you receive an incorrect product, we ask that you take pictures of the affected product and contact us at your earliest convenience. Do not under any circumstance install a product that is damaged or incorrect. If there are any questions about fitments contact us prior to your order.
If a manufacturer defect is discovered during installation, we ask that you take pictures of the affected product and contact us before proceeding any further with the installation.
In the rare case of a fitment issue, All Goods Rim and Tires requires clients to take pictures prior to requesting a return and will not cover any labor costs incurred.
In rare cases of returns in which there is an exchange/swap of products taking place, the following two options are available:
A second order will be processed, charged in full and shipped out to you. Simultaneously, a return for the original order will be processed. A refund for the second order will be issued once the original order has been returned, received and inspected.
If you do not wish to be charged for a second order, a return for your original order will be processed. Once it has been returned, received and inspected, a second order will be shipped out to you.
Customer Returns
It happens we change our mind, the process is the same. You must obtain a RMA from us by contacting us via email. Customers are only able to returned stocked items, all special orders or clearance items are final sale. All returns must be in the original box free of damage. Return shipping charges are the Customers responsibility, we reserve the right to charge a restocking fee up to 20%, restocking fee will be applied to refused orders as well. Please not we can not refund shipping charges on returns.
Terms & Conditions
CONDITIONS FOR A FULL REFUND
An order is unable to be fulfilled and a comparable product is unavailable
A product is received damaged and a replacement is unavailable
A pricing error is made on behalf of the manufacturer and the surplus cannot be absorbed by neither All Goods Rim and Tires nor the consumer
CONDITIONS FOR AN EXCHANGE WITHOUT A RESTOCKING FEE
A product is received damaged
A product has a manufacturer defect
A product does not match the description to that of the one originally purchased
CONDITION FOR A REFUND SUBJECT TO A 20% RESTOCKING FEE & SHIPPING FEES
If you wish to cancel an order, please contact us so we can determine if it is possible. Please note that we cannot grant a cancellation request if the order has already been processed or shipped by a supplier.
NO REFUNDS OR EXCHANGES